Privacy Policy

We collect several types of information from and about users of our platform:

• Personal Information: Name, email address, Wake Forest University ID, and profile information you provide.
• Profile Data: Lifestyle preferences, housing preferences, and other information you share to facilitate roommate matching.
• Communications: Messages exchanged with other users and our support team.
• Usage Data: Information about how you interact with our platform, including login times, features used, and pages visited.

We use the information we collect to:

• Provide and maintain our roommate matching and housing selection services
• Facilitate connections between potential roommates based on compatibility
• Process room selections during designated windows
• Communicate with you about your account, updates, and support
• Improve and optimize our platform
• Ensure the security of our services and prevent fraud

We share your information in the following ways:

• With Other Users: Profile information is shared with potential roommates based on matching criteria.
• Wake Forest Housing Department: Room selection information is shared with the University to facilitate housing assignments.
• Service Providers: We may share data with third-party vendors who help us operate our platform.
• Legal Requirements: We may disclose information if required by law or to protect rights and safety.

We do not sell your personal information to third parties.

You have several rights regarding your personal information:

• Access and Update: You can access and update your profile information through your account settings.
• Delete: You can request deletion of your account and associated data.
• Restrict Sharing: You can adjust your privacy settings to limit what information is visible to other users.
• Data Portability: You can request a copy of your data in a structured format.

To exercise these rights, please contact us at housing@wfu.edu.

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as possible, typically within 5 business days.